Frequently Asked Questions

How do I "Pair" my BEAM device?

You Pair to your BEAM device in the BEAM Authentic App.   (Not in phone settings).

1. Turn Bluetooth on your phone on.    

2. Turn on your BEAM Device and have it near your phone. 

3. In the BEAM App, click on your "Profile" icon in the global nav at the bottom of the screen - it is the second button from the left.

4. On your Profile page, click the "Settings" icon in the upper right corner that looks like a gear.

5. Click the top purple button that says "PAIR BEAM BUTTON"

6.  A list will come up with all BEAMs that are nearby, the one closest to your phone will be at the top of the list.  Click on your BEAM from that list.

7.  When the Congratulations screen comes up you are paired.   You can name your BEAM on that screen, or leave it as is.  Click "DONE" to continue.

Now that you are paired, you can BEAM to your device!  Have fun!

You can also adjust the settings for your device such as brightness and battery saving timers for dimming or turning off your device after a period of time.

What is the 3-Stripe Pledge?

It is a manifestation of BEAM, our desire to make the world a better place, and to have our product and service and platform be used in a positive fashion.

How do I get a BEAM?

Click the Buy Now button from the top of our website.